Basic Facial

A clean, fresh reset for your skin.

The Basic Facial is a calm, uncomplicated treatment for clients who want their skin to feel clean, soft and refreshed. It focuses on the foundations of good facial care without turning the appointment into an aggressive peel or clinical procedure.

Your therapist begins by asking about sensitivity, current products and any concerns that may affect the service. The treatment is then adjusted where possible, using a gentle sequence that may include cleansing, light exfoliation, a suitable mask and moisturising care.

What to expect

The appointment begins with makeup removal or cleansing where needed. Products are applied in a measured sequence, and the therapist checks that the skin remains comfortable. Strong stinging, burning or unusual irritation should always be mentioned immediately.

This is a cosmetic spa facial, not treatment for acne, eczema, rosacea, infection or another medical skin condition. Clients seeking diagnosis or corrective treatment should speak with a qualified dermatologist or healthcare professional.

Best for

First-time facial clients

Normal skin needing a simple refresh

Pre-event or vacation self-care

Clients adding skincare to a spa package

Before you book

Tell us about sensitive skin, allergies, active breakouts, sunburn, open areas, recent waxing, recent peels or laser treatments and any prescription or retinoid products you use. Avoid trying a new active skincare product immediately before the appointment.

After your appointment

Keep the rest of the day’s skincare simple and gentle.

Avoid heavy scrubbing, picking or strong exfoliating products immediately afterward.

Use appropriate sun protection and follow any product-specific guidance provided.

Helpful note